The global urgent care center market is expected to reach a high CAGR of 7.3% over the Forecast Period 2025-2032, reaching a value of USD YY billion by 2032. North America dominates the market with a YY% share in 2022. The market growth is driven by factors such as increasing demand for affordable and convenient care, rising prevalence of acute illnesses and injuries, and the growing geriatric population.
Market Trends: Increasing adoption of telemedicine in urgent care centers
Telemedicine services are gradually being integrated into urgent care clinics, allowing patients to be treated from home. Telemedicine allows for virtual consultations, remote monitoring, and digital prescription administration, improving patient convenience and expanding the spectrum of urgent care therapies.
Market Drivers: Rising prevalence of acute illnesses and injuries
The increased prevalence of acute illnesses such as respiratory infections, gastrointestinal disorders, and minor injuries is a significant driver of the urgent care centre sector. Urgent care centres provide fast treatment for a wide range of disorders, reducing the burden on emergency rooms and primary care facilities.
Market Restraints: Regulatory and compliance challenges
Urgent care centres face legal and compliance challenges such as licensing, certification, and reimbursement rules. Stringent regulations and state-specific criteria can hinder the growth and expansion of urgent care clinics, particularly for newcomers to the business.
Corporate-Owned Urgent Care Centers dominate the market
Corporate-owned urgent care clinics will dominate the business, accounting for 60% by 2023. These facilities benefit from economies of scale, standardised operations, and a large marketing and growth budget. FastMed Urgent Care, a leading corporate-owned chain, plans to establish its 150th clinic in the United States in April 2023, further strengthening its market dominance.
According to the Urgent Care Association, corporate-owned urgent care centres have expanded at a 10% annual rate over the last five years, outpacing other ownership models. The trend is anticipated to continue as businesses leverage their financial resources and operational efficiency to expand their networks and acquire market share.
North America dominates the urgent care facility sector because of its well-established healthcare infrastructure and clients' desire for convenient care options.
The region's dominance stems from a high prevalence of acute illnesses, an ageing population, and attractive reimbursement policies for urgent care providers. North America has around 9,000 urgent care centres, with the United States accounting for more than 80% of them.
Recent changes in the North American sector include the entry of large urgent care chains such as AFC Urgent Care and MedExpress into new markets. In March 2023, AFC Urgent Care announced plans to open 50 new clinics across the United States by 2025, solidifying its market dominance.
The urgent care centre industry is intensely competitive, with top competitors focused on growth, collaborations, and service improvements to gain market dominance. Leading market companies include American Family Care, MedExpress, FastMed Urgent Care, and CityMD. These companies have established strong brand names, extensive clinic networks, and sound financial positions.
Recent mergers and acquisitions have reshaped the competitive landscape. In January 2023, UnitedHealth Group paid USD 2.5 billion for CityMD, a well-known urgent care network in the Northeast United States. The acquisition strengthens UnitedHealth Group's presence in the urgent care industry and expands its service offerings.
Innovation and technological adoption are essential strategies for market leaders. Businesses are investing in telemedicine, digital health technologies, and data analytics to improve patient satisfaction and operational efficiency. Partnerships with health organisations and payers are also common, enabling urgent care centres to become part of a larger healthcare network.
The market for urgent care centres is likely to grow in the next years, owing to growing healthcare accessibility, shifting consumer preferences, and the ongoing desire for cost-effective care. However, severe competition and regulatory restrictions may alter market dynamics, resulting in consolidation and strategic alliances between major businesses.
The urgent care centre market is predicted to grow steadily, driven by increased demand for affordable healthcare services. The market's distinguishing feature is the mix of telemedicine and digital health technology, which is altering the way urgent care is delivered. This development aligns with customers' increased demand for convenient, technology-enabled care solutions.
As the sector evolves, successful organisations will be those that can successfully harness technology, build strong relationships, and adapt to changing regulatory frameworks. Patient-centered care, quality improvement, and operational efficiency will be critical differentiators in this competitive market.
Analysts recommend that market participants prioritise investments in telemedicine infrastructure, data analytics capabilities, and strategic collaborations with healthcare stakeholders. Expanding clinic networks, improving service offerings, and introducing revolutionary care delivery technologies will be vital for long-term growth and market domination.
American Family Care
MedExpress
FastMed Urgent Care
CityMD
NextCare Holdings, Inc.
Concentra, Inc.
U.S. HealthWorks
HCA Healthcare
Tenet Healthcare
Aurora Urgent Care
June 2024: FastMed Urgent Care introduces an AI-powered triage system to improve patient assessment.
MedExpress will collaborate with a major health insurance carrier in April 2024 to increase in-network coverage.
1. INTRODUCTION
1.1. Market Definitions & Study Assumptions
1.2. Market Research Scope & Segmentation
1.3. Research Methodology
2. EXECUTIVE SUMMARY
2.1. Market Overview & Insights
2.2. Segment Outlook
2.3. Region Outlook
3. COMPETITIVE INTELLIGENCE
3.1. Company Financial Positions
3.2. Company Benchmarking -- Key Players
3.3. Market Share Analysis -- Key Companies
3.4. Recent Company Key Activities
3.5. Pricing Analysis
3.6. SWOT Analysis
4. COMPANY PROFILES (Key Companies list by Country) (Premium)*
5. COMPANY PROFILES
5.1. American Family Care
5.2. MedExpress
5.3. FastMed Urgent Care
5.4. CityMD
5.5. NextCare Holdings, Inc.
5.6. Concentra, Inc.
5.7. U.S. HealthWorks
5.8. HCA Healthcare
5.9. Tenet Healthcare
5.10. Aurora Urgent Care
5.11. Company Name 11
5.12. Company Name 12 (*LIST NOT EXHAUSTIVE)
6. MARKET DYNAMICS
6.1. Market Trends
6.1.1. Increasing adoption of telemedicine in urgent care centers
6.1.2. Growing focus on patient satisfaction and experience
6.1.3. Expansion of service offerings beyond acute care
6.2. Market Drivers
6.2.1. Rising prevalence of acute illnesses and injuries
6.2.2. Increasing demand for convenient and affordable care
6.2.3. Growing geriatric population and chronic disease burden
6.3. Market Restraints
6.3.1. Regulatory and compliance challenges
6.3.2. High startup costs and operational expenses
6.4. Market Opportunities
6.5. Porter's Five Forces Analysis
6.5.1. Threat of New Entrants
6.5.2. Bargaining Power of Buyers/Consumers
6.5.3. Bargaining Power of Suppliers
6.5.4. Threat of Substitute Products
6.5.5. Intensity of Competitive Rivalry
6.6. Supply Chain Analysis
6.7. Value Chain Analysis
6.8. Trade Analysis
6.9. Pricing Analysis
6.10. Regulatory Analysis
6.11. Patent Analysis
6.12. SWOT Analysis
6.13. PESTLE Analysis
7. BY SERVICE (MARKET SIZE/VALUE (US$ Mn), SHARE (%), MARKET FORECAST (%), YOY GROWTH (%)-- 2025-2032)
7.1. Acute Illness Treatment
7.1.1. Respiratory Infections
7.1.2. Gastrointestinal Disorders
7.1.3. UTIs and STIs
7.2. Trauma/Injury Treatment
7.2.1. Fractures and Sprains
7.2.2. Lacerations and Wounds
7.2.3. Burns and Skin Infections
7.3. Physical Examinations
7.3.1. Routine Check-ups
7.3.2. Sports Physicals
7.3.3. Occupational Health Exams
7.4. Immunizations & Vaccination
7.4.1. Influenza Vaccination
7.4.2. Travel Vaccinations
7.4.3. Childhood Immunizations
8. BY OWNERSHIP (MARKET SIZE/VALUE (US$ Mn), SHARE (%), MARKET FORECAST (%), YOY GROWTH (%)-- 2025-2032)
8.1. Corporate-Owned Urgent Care Centers
8.2. Physician-Owned Urgent Care Centers
8.3. Hospital-Owned Urgent Care Centers
9. BY REGION (MARKET SIZE/VALUE (US$ Mn), SHARE (%), MARKET FORECAST (%), YOY GROWTH (%)-- 2025-2032)
9.1. North America
9.1.1. United States
9.1.2. Canada
9.1.3. Mexico
9.2. Europe
9.2.1. Germany
9.2.2. United Kingdom
9.2.3. France
9.2.4. Italy
9.2.5. Spain
9.2.6. Russia
9.2.7. Rest of Europe
9.3. Asia-Pacific
9.3.1. China
9.3.2. Japan
9.3.3. India
9.3.4. Australia
9.3.5. South Korea
9.3.6. Rest of Asia-Pacific
9.4. Latin America
9.4.1. Brazil
9.4.2. Argentina
9.4.3. Rest of South America
9.5. Middle East
9.5.1. UAE
9.5.2. Saudi Arabia
9.5.3. Turkey
9.5.4. Rest of Middle East
9.6. Africa
9.6.1. South Africa
9.6.2. Egypt
9.6.3. Rest of Africa
*NOTE: All the regions mentioned in the scope will be provided with (MARKET SIZE/VALUE (US$ Mn), SHARE (%), MARKET FORECAST (%), YOY GROWTH (%)-- 2025-2032)
By Service:
By Ownership:
By Region:
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